A virtual receptionist UK can either be a beautiful lady or handsome gentlemen in a call center and answer your purchased telephone number on your name.
We live in busy days. Thankfully internet and mobiles phones have created ease of doing business – we can now work remotely.
In the retrospect days, a carpenter or plumber has to keep secretary at home to take his phone calls. Otherwise, they’ve to use an answering machine. But the answering machine doesn’t really make a sale. The client gets fed up and wants to speak with the man. Many times the client doesn’t leave the message if a human being doesn’t speak to them. Some people don’t like answering machines.
It becomes difficult for a person to deal with so many calls simultaneously and working over any site tends to waste time. In this problematic solution, technology has endless options to deal your scenario.
Enter the virtual receptionist
A virtual receptionist UK can either be a beautiful lady or handsome gentlemen in a call center and answer your purchased telephone number on your name. You can either advertise this number or divert an existing number. It can be a geographical number or local number.
After answering the call, she/he takes the name, the number is messaged of the caller and while the virtual receptionist UK does, the system logs caller ID, time and date and a message are recorded. It’s then emailed to you, giving you an idea of the caller.
If the call is too important, you can call them back quickly, or whenever you have the time to respond. People appreciate if they’re quickly called back, especially if it’s a company that has an online presence through social media marketing or advertisements.
Just imagine if you call someone and children screeching in the background, it will give a negative impression that’s why virtual receptionist UK to get alerted that client is on call, so you take precautionary measures.
Furthermore, your number can be answered 24/7 and messages can be taken professionally. The virtual receptionist UK would professionally deal in native English language. Even during holidays, the calls will be answered and emergency messages can be taken.
Additional equipment is not needed. The virtual assistants have the capacity to handle the call even during busy hours to keep the client on hold or ask them to leave a message.
Features and benefits
- No tension about missed calls – be confident as the team can handle them for you.
- Use call center as an overflow while you’re busy.
- Stay open for 24/7.
- Caller considers you as the cooperate enterprise.
- Get the contact details from the caller.
- Use professional without hiring direct employees.
- Ask the name, contact number and short message from every caller.
- Details are immediately sent through SMS and emails.