Yossie Mousalli

QA Experience during my work in eVigilo as a PMO and QA Team Leader

Key Skills
Project Management (PMBOK) in BSS, Telco, HLS, large international projects. BSM Expert. More than 15 years of experience in complex enterprise system environments. Education in infrastructure management, professional services, and ITIL implementation. Vast experience in IT projects and software application integration. Vast experience in presale activities, presentations, and product management. Good communication and leadership skills, presentation skills, excellent customer relationship skills, able to work independently and take initiative. Holistic view of technology and organizational relationships.

Work Experience
Amdocs NBU, Customer Operation Manager, 2012-Now
Customer Operation Manager, including PMO and Finance Management.
Management in the Delivery Dept for Pre-Paid and Post-Paid Billing Solutions of OCS, SLEE, Diameter and IVR Solutions. Working daily with all the stream areas including R&D, QA, PSO, Infra, DBA, and Delivery Group.
In charge on all maintenance sub-projects for the customers like server replacements, upgrades, and implementations of CRs.
In charge of managing migration processes.
Task Management in project of 30 people. Working daily with other Amdocs’ groups including GSS, TIS, and Delivery.
Defect Management, War Room Management and Version Management experiences in projects. Skills in PMI Tools and Reporting.
Globe Philippines, EtiSalat Sri Lanka , NET Brasil, and Pelephone, Israel

eVigilo, Project Manager, 2011-2012
 Project Management for Chile and JRC, "Alerta Temprana" and "GDACS Integration" Projects, 2011 till now.
Delivery and Management in Project, integrating National Alert solutions with sensors, CBE-CBC, Smartphone Applications, Automated Television Titling Systems, Radio Alerts, Sirens, IVR, PC Clients, Bulletin Boards, CAP 1.2, etc. JBOS, Java, Linux Applications. Till 50% of time in travel.
Project Documents writing and management including HLS, SOW, Gantt, LLD, ATP and Risk.
 JRC Project Management for Setubel, Portugal. Integration of GDCAS System into IADC for alerting millions of people of natural disaster.
 Television Integration Module, creation of new IADC module to integrate all types of TV channels with IADC in Chile.Till 50% of time in travel.

Logic Industries, (via subcontractor) BSM Expert & Project Management – Integrations in the City Division, 2009-2011
 Architecture for BSM Project for Home Land Security Applications and Sensors in all ITIL modules, including Availability, Performance, Event, Asset, and Impact Management.
Responsible for creating HLD, LLD, ATP, Gantt Tables, and Lab Prototypes for final production delivery.
Experience working with Agile tools.
 Responsible in delivering LPR system in field.
 R&D cooperation creating new BSM models for new versions of the applications in L2-L4. .NET Applications, WINTEL Environment. Till 50% of time in travel.
 Member of QA team.

Matrix I.T (BMC Elite Partner) – Product Manager, 1998-2009
Presale and Product Management (Product Life-Cycle Management)
Pre-sales experience: answering RFI & RFP, writing proposals, presenting the products and architecture, implementation project manager of several BMC product lines; including BMC Performance Management (All types), BMC Topology Discovery, BMC Recovery Manager, Network Management Tools, SAP Solutions, and more. Immense knowledge of BMC's competitors such as HP, CA, and Tivoli. POC Management Skills and Post-Sales Activity Management Skills. Proactive activities with customers, marketing collaboration creating PRs and customers' marketing events.
Professional Services and Technical Support Management
Vast experience in BSM environments, and ITIL methodology. Special expertise in Availability Management, Network Change Management, Network Management and Protocols, Monitoring and Performance Solutions for SAP Modules, and Service Desk Management. Technical Support for Databases Tools.