פרסום פרויקט
התחבר עם פייסבוק
התחבר עם LinkedIn
ScotPlanet IT Services
ישראל
פרילנסר
שליחת הודעה
-->
אודותינו
I am Michael Cina and I run ScotPlanet IT Services. I provide IT management, technical support, consultancy and project management services to business's and organisations of all sizes both locally and internationally.
I am a dynamic and energetic IT Operations and Services professional with over 15 years hands on experience within many varied environments and workplaces. I have an impressive track record across public private and corporate sectors. I am passionate about the people and the business’s I work with and always deliver the highest standards of quality and service.
I am a Freelance IT services provider owning and running ScotPlanet IT Services. I provide IT services in the form of technical support, maintenance, consultancy and training to business's throughout Israel. I also offer on site and remote IT operations together with project management delivery and implementation. I design manage and support different technology environments, systems and infrastructures for a variety of clients from small business's to larger organisations.
IT Infrastructure Management & Design,
IT Support & Troubleshooting,
IT Service Desk & Help Desk Processes,
IT Project Lifecycle Management,
Backup Management & Contingency Planning,
Microsoft Server & Exchange Server Environments,
Network Design & Security,
Web Filtering/Email Messaging & Security,
VMware & SAN Environments,
Remote Access Technologies,
Blackberry Enterprise Server Environments,
Enterprise Anti-Virus Deployments,
Desktop Client/Server Configuration & Deployments,
Hardware/Software Management & Support.
Platforms:
Microsoft Server Environments (NT, 2000, 2003, 2008, 2008 R2, 2012 R2),
Microsoft and Apple Macintosh OS’s (XP, Vista, Windows 7, 8, 8.1, OSX to Mavericks),
iOS /Android /Windows Mobile
In a previous role as an IT Manager I managed and led the IT infrastructure’s growth and operational development across two companies. I achieved this through the implementation of new technologies, solutions and automated systems, which greatly improved the infrastructure’s security stability and performance.
As a Project Manager I ran several projects concurrently, often business critical, working with key stake holders and suppliers. This required meticulous planning and testing before final implementation and deployment. I also designed formalized and introduced Disaster Recovery strategies and developed Business Continuity Plans tailored to different business models and DR scenarios.
As IT Technical Lead I managed a UK Government organisation’s VMware/SAN infrastructure. Spread across two sites, this was a very large environment requiring daily maintenance with regards to site to site replication, storage provisioning, monitoring growth and managing snapshots for the development team.
As an IT Infrastructure Support Engineer, I provided Tier 3 escalated support to over 1400 users across the organisation. I also mentored the Tier 1 and Tier 2 support teams, providing individual and group instruction, training and advice.
As a Server Manager for an outsourced global IT support provider, I managed more than 250 servers spread across multiple companies and organisations worldwide. After 3 years and due to my knowledge of the company’s policies and procedures and my relationships with clients I was asked to setup and run an additional IT department. Operated on a night shift rota, the department provided the company with the means to extend the managed service model across international time zones.
As an IT Infrastructure Support Engineer I was responsible for all clients throughout Scotland. Each client required customized Systems Administration so I had a very diverse set of tasks and responsibilities. I also provided IT support and consultancy services, both on site and over phone or video conferencing, to satellite and branch offices, both in the UK and overseas.
The company operated a centrally managed help desk system which I often managed when not working on site. I was the first point of contact for all clients, assessing the issues they reported and raising ticket requests. This allowed me to strengthen relationships with clients and suggest operational improvements to the help desk system and call logging process.
Microsoft Certified:
Implementing, Managing, and Maintaining a Microsoft Windows Server Network Infrastructure
Installing Configuring and Administering Microsoft Desktops & Operating Systems
Windows Mobile Specialist
Windows Mobile Small Business Retail Specialist
Independent Certification & Studies
Managing Maintaining Computer & Network Support Environments.
The price quote must be accepted in writing before work can commence. Payment can be made in Shekels(ILS), US Dollars(USD), Euros. In case of dispute only Israeli law will apply.
I am a dynamic and energetic IT Operations and Services professional with over 15 years hands on experience within many varied environments and workplaces. I have an impressive track record across public private and corporate sectors. I am passionate about the people and the business’s I work with and always deliver the highest standards of quality and service.
I am a Freelance IT services provider owning and running ScotPlanet IT Services. I provide IT services in the form of technical support, maintenance, consultancy and training to business's throughout Israel. I also offer on site and remote IT operations together with project management delivery and implementation. I design manage and support different technology environments, systems and infrastructures for a variety of clients from small business's to larger organisations.
IT Infrastructure Management & Design,
IT Support & Troubleshooting,
IT Service Desk & Help Desk Processes,
IT Project Lifecycle Management,
Backup Management & Contingency Planning,
Microsoft Server & Exchange Server Environments,
Network Design & Security,
Web Filtering/Email Messaging & Security,
VMware & SAN Environments,
Remote Access Technologies,
Blackberry Enterprise Server Environments,
Enterprise Anti-Virus Deployments,
Desktop Client/Server Configuration & Deployments,
Hardware/Software Management & Support.
Platforms:
Microsoft Server Environments (NT, 2000, 2003, 2008, 2008 R2, 2012 R2),
Microsoft and Apple Macintosh OS’s (XP, Vista, Windows 7, 8, 8.1, OSX to Mavericks),
iOS /Android /Windows Mobile
In a previous role as an IT Manager I managed and led the IT infrastructure’s growth and operational development across two companies. I achieved this through the implementation of new technologies, solutions and automated systems, which greatly improved the infrastructure’s security stability and performance.
As a Project Manager I ran several projects concurrently, often business critical, working with key stake holders and suppliers. This required meticulous planning and testing before final implementation and deployment. I also designed formalized and introduced Disaster Recovery strategies and developed Business Continuity Plans tailored to different business models and DR scenarios.
As IT Technical Lead I managed a UK Government organisation’s VMware/SAN infrastructure. Spread across two sites, this was a very large environment requiring daily maintenance with regards to site to site replication, storage provisioning, monitoring growth and managing snapshots for the development team.
As an IT Infrastructure Support Engineer, I provided Tier 3 escalated support to over 1400 users across the organisation. I also mentored the Tier 1 and Tier 2 support teams, providing individual and group instruction, training and advice.
As a Server Manager for an outsourced global IT support provider, I managed more than 250 servers spread across multiple companies and organisations worldwide. After 3 years and due to my knowledge of the company’s policies and procedures and my relationships with clients I was asked to setup and run an additional IT department. Operated on a night shift rota, the department provided the company with the means to extend the managed service model across international time zones.
As an IT Infrastructure Support Engineer I was responsible for all clients throughout Scotland. Each client required customized Systems Administration so I had a very diverse set of tasks and responsibilities. I also provided IT support and consultancy services, both on site and over phone or video conferencing, to satellite and branch offices, both in the UK and overseas.
The company operated a centrally managed help desk system which I often managed when not working on site. I was the first point of contact for all clients, assessing the issues they reported and raising ticket requests. This allowed me to strengthen relationships with clients and suggest operational improvements to the help desk system and call logging process.
Microsoft Certified:
Implementing, Managing, and Maintaining a Microsoft Windows Server Network Infrastructure
Installing Configuring and Administering Microsoft Desktops & Operating Systems
Windows Mobile Specialist
Windows Mobile Small Business Retail Specialist
Independent Certification & Studies
Managing Maintaining Computer & Network Support Environments.
The price quote must be accepted in writing before work can commence. Payment can be made in Shekels(ILS), US Dollars(USD), Euros. In case of dispute only Israeli law will apply.
שפות
אנגלית
שפת אם
עברית
שליטה טובה
תחומי התמחות
טכנולוגיה
אפיון ותפעול רשתות
In a recent role I designed managed and lead the IT infrastructure’s growth and operational development. I achieved this through the implementation of new technologies, solutions and automated systems that greatly improved the network's security stability and performance.
More recently I consulted managed and designed network environments, systems and infrastructures encompassing the following technologies:
Enterprise Anti-Virus Security,
Firewall Security,
VPN/ SSL, Remote Access Technologies
Microsoft Active Directory 2003/2008/2008R2, 2012R2,
TCP/IP, LAN/WAN/WLAN, DHCP, DNS/WINS
Microsoft Exchange ( 2003/2007/2010),
Mobile Messaging (Active Sync/IMAP/POP3)
Cloud Security, Cloud Computing, SAAS, Data Centre Environments
Web Filtering/ Email Messaging Security (Websense, Mime Cast)
Network Monitoring,
In every instance I produced detail documentation and network diagrams and additional reference material.
More recently I consulted managed and designed network environments, systems and infrastructures encompassing the following technologies:
Enterprise Anti-Virus Security,
Firewall Security,
VPN/ SSL, Remote Access Technologies
Microsoft Active Directory 2003/2008/2008R2, 2012R2,
TCP/IP, LAN/WAN/WLAN, DHCP, DNS/WINS
Microsoft Exchange ( 2003/2007/2010),
Mobile Messaging (Active Sync/IMAP/POP3)
Cloud Security, Cloud Computing, SAAS, Data Centre Environments
Web Filtering/ Email Messaging Security (Websense, Mime Cast)
Network Monitoring,
In every instance I produced detail documentation and network diagrams and additional reference material.
ניהול מערכות מידע
I have over 20 years experience as a Microsoft Systems Administrator. During this time I have managed a number of different Microsoft environments.
In a recent role as a Systems Administrator I was responsible for the company’s IT policies and procedures, IT purchasing and procurement and IT asset management. I also managed the entire infrastructure and introduced a new helpdesk system to support a more proactive approach to monitoring and preventative action.
In another role as a Systems Administrator I resolved all existing IT problems improving the overall infrastructure operation and management by providing:
24/7 support & maintenance (remote resolution if critical)
Troubleshooting all infrastructure related issues.
As a systems administrator I worked with the following technologies and platforms:
Technologies
• Microsoft Active Directory 2003/2008/2008R2, 2012R2, TCP/IP, LAN/WAN/WLAN, DHCP, DNS/WINS
• Microsoft Exchange ( 2003/2007/2010), Mobile Messaging (Active Sync/IMAP/POP3)
• Microsoft SQL Server (2005/2008), Microsoft Office (all versions), SharePoint 2010
• Symantec Backup Exec (all versions), Online Backup Technologies
• SAN/NAS Storage Arrays, VMware (ESXi/vSphere/vCenter), Microsoft Hyper V
• Enterprise Anti-Virus Security, Firewall Security, VPN/ SSL, Remote Access Technologies
• Cloud Security, Cloud Computing, SAAS, Data Centre Environments
• Web Filtering/ Email Messaging Security (Websense, Mime Cast)
• Network Monitoring, Software Asset Management, Volume Licensing,
• Microsoft Desktop Clients/Servers (Configuration, deployment and management)
• Hardware/ Software Support and Troubleshooting (Tier 1, 2, 3, 4)
• Microsoft Powershell
• Technical Documentation – Procedures, Policies, Specifications and Reports
Platforms
• Microsoft Sever Environments (NT, 2000, 2003, 2008, 2008 R2, 2012 R2)
• Microsoft and Apple Macintosh OS’s (XP, Vista, Windows 7, 8, 8.1, OSX to Mavericks)
• iOS /Android /Windows Mobile
In a recent role as a Systems Administrator I was responsible for the company’s IT policies and procedures, IT purchasing and procurement and IT asset management. I also managed the entire infrastructure and introduced a new helpdesk system to support a more proactive approach to monitoring and preventative action.
In another role as a Systems Administrator I resolved all existing IT problems improving the overall infrastructure operation and management by providing:
24/7 support & maintenance (remote resolution if critical)
Troubleshooting all infrastructure related issues.
As a systems administrator I worked with the following technologies and platforms:
Technologies
• Microsoft Active Directory 2003/2008/2008R2, 2012R2, TCP/IP, LAN/WAN/WLAN, DHCP, DNS/WINS
• Microsoft Exchange ( 2003/2007/2010), Mobile Messaging (Active Sync/IMAP/POP3)
• Microsoft SQL Server (2005/2008), Microsoft Office (all versions), SharePoint 2010
• Symantec Backup Exec (all versions), Online Backup Technologies
• SAN/NAS Storage Arrays, VMware (ESXi/vSphere/vCenter), Microsoft Hyper V
• Enterprise Anti-Virus Security, Firewall Security, VPN/ SSL, Remote Access Technologies
• Cloud Security, Cloud Computing, SAAS, Data Centre Environments
• Web Filtering/ Email Messaging Security (Websense, Mime Cast)
• Network Monitoring, Software Asset Management, Volume Licensing,
• Microsoft Desktop Clients/Servers (Configuration, deployment and management)
• Hardware/ Software Support and Troubleshooting (Tier 1, 2, 3, 4)
• Microsoft Powershell
• Technical Documentation – Procedures, Policies, Specifications and Reports
Platforms
• Microsoft Sever Environments (NT, 2000, 2003, 2008, 2008 R2, 2012 R2)
• Microsoft and Apple Macintosh OS’s (XP, Vista, Windows 7, 8, 8.1, OSX to Mavericks)
• iOS /Android /Windows Mobile
טכנאי PC, תמיכה טכנית, חומרה
I have over 20 years experience providing Hardware technical support for:
Desktops/Laptop repairs replacements and upgrades
Server Hardware repairs replacements and upgrades (rack-mounted and tower)
Networking hardware and equipment
Print and media devices
I work with all major brands such as Dell and HP and have extensive experience with hardware warranties and hardware vendors.
Desktops/Laptop repairs replacements and upgrades
Server Hardware repairs replacements and upgrades (rack-mounted and tower)
Networking hardware and equipment
Print and media devices
I work with all major brands such as Dell and HP and have extensive experience with hardware warranties and hardware vendors.
טכנולוגיה כללי, שונות
I have been working with tech for over 20 years. Tech of all kinds, all shapes and sizes. Today as an IT Professional, it is not possible to know everything about tech. It is my job to learn how to use, support and manage new technology.
ניהול פרויקטים, מנהל פרויקט
I have over 20 years Project Management experience. I have been involved in many different kinds of projects from infrastructure-wide projects affecting all systems to smaller projects affecting only certain systems. I managed and delivered business critical projects encompassing infrastructure, hardware and software solutions. I am also responsible for subcontractors, negotiations and closing contracts.
One of my largest projects to date required the development and implementation of a night shift based department responsible for performing late night scheduled backups, installations, updates and systems maintenance for customers all over the world.
Other recent projects include:
Redesign of a client's Messaging Environment.
Designed, planned and implemented Exchange migration.
Designed and implemented a new company wide backup solution.
Redesigned a software Development company's existing remote access system by implementing a new cloud based VPN solution enabling secure remote access
Implemented comprehensive Infrastructure Monitoring Solutions.
Migrated local email security infrastructure to Cloud Based Email Security solutions.
Introduced automation to vastly improve infrastructure performance and stability.
Designed planned and implemented virtualization across multiple environments.
Designed installed and configured a SharePoint server farms.
IT Systems Support Training and Integration.
IT Operations and Service Delivery
Disaster Recovery and Business Continuity (Planning Development and Maintenance)
Infrastructure Backup Environments (Management Design and Planning)
IT Helpdesk Management and Implementation
One of my largest projects to date required the development and implementation of a night shift based department responsible for performing late night scheduled backups, installations, updates and systems maintenance for customers all over the world.
Other recent projects include:
Redesign of a client's Messaging Environment.
Designed, planned and implemented Exchange migration.
Designed and implemented a new company wide backup solution.
Redesigned a software Development company's existing remote access system by implementing a new cloud based VPN solution enabling secure remote access
Implemented comprehensive Infrastructure Monitoring Solutions.
Migrated local email security infrastructure to Cloud Based Email Security solutions.
Introduced automation to vastly improve infrastructure performance and stability.
Designed planned and implemented virtualization across multiple environments.
Designed installed and configured a SharePoint server farms.
IT Systems Support Training and Integration.
IT Operations and Service Delivery
Disaster Recovery and Business Continuity (Planning Development and Maintenance)
Infrastructure Backup Environments (Management Design and Planning)
IT Helpdesk Management and Implementation
System Admin
I have over 20 years experience as a Microsoft Systems Administrator. During this time I have managed a number of different Microsoft environments.
In a recent role as a Systems Administrator I was responsible for the company’s IT policies and procedures, IT purchasing and procurement and IT asset management. I also managed the entire infrastructure and introduced a new helpdesk system to support a more proactive approach to monitoring and preventative action.
In another role as a Systems Administrator I resolved all existing IT problems improving the overall infrastructure operation and management by providing:
24/7 support & maintenance (remote resolution if critical)
Troubleshooting all infrastructure related issues.
As a systems administrator I worked with the following technologies and platforms:
Technologies
• Microsoft Active Directory 2003/2008/2008R2, 2012R2, TCP/IP, LAN/WAN/WLAN, DHCP, DNS/WINS
• Microsoft Exchange ( 2003/2007/2010), Mobile Messaging (Active Sync/IMAP/POP3)
• Microsoft SQL Server (2005/2008), Microsoft Office (all versions), SharePoint 2010
• Symantec Backup Exec (all versions), Online Backup Technologies
• SAN/NAS Storage Arrays, VMware (ESXi/vSphere/vCenter), Microsoft Hyper V
• Enterprise Anti-Virus Security, Firewall Security, VPN/ SSL, Remote Access Technologies
• Cloud Security, Cloud Computing, SAAS, Data Centre Environments
• Web Filtering/ Email Messaging Security (Websense, Mime Cast)
• Network Monitoring, Software Asset Management, Volume Licensing,
• Microsoft Desktop Clients/Servers (Configuration, deployment and management)
• Hardware/ Software Support and Troubleshooting (Tier 1, 2, 3, 4)
• Microsoft Powershell
• Technical Documentation – Procedures, Policies, Specifications and Reports
Platforms
• Microsoft Sever Environments (NT, 2000, 2003, 2008, 2008 R2, 2012 R2)
• Microsoft and Apple Macintosh OS’s (XP, Vista, Windows 7, 8, 8.1, OSX to Mavericks)
• iOS /Android /Windows Mobile
In a recent role as a Systems Administrator I was responsible for the company’s IT policies and procedures, IT purchasing and procurement and IT asset management. I also managed the entire infrastructure and introduced a new helpdesk system to support a more proactive approach to monitoring and preventative action.
In another role as a Systems Administrator I resolved all existing IT problems improving the overall infrastructure operation and management by providing:
24/7 support & maintenance (remote resolution if critical)
Troubleshooting all infrastructure related issues.
As a systems administrator I worked with the following technologies and platforms:
Technologies
• Microsoft Active Directory 2003/2008/2008R2, 2012R2, TCP/IP, LAN/WAN/WLAN, DHCP, DNS/WINS
• Microsoft Exchange ( 2003/2007/2010), Mobile Messaging (Active Sync/IMAP/POP3)
• Microsoft SQL Server (2005/2008), Microsoft Office (all versions), SharePoint 2010
• Symantec Backup Exec (all versions), Online Backup Technologies
• SAN/NAS Storage Arrays, VMware (ESXi/vSphere/vCenter), Microsoft Hyper V
• Enterprise Anti-Virus Security, Firewall Security, VPN/ SSL, Remote Access Technologies
• Cloud Security, Cloud Computing, SAAS, Data Centre Environments
• Web Filtering/ Email Messaging Security (Websense, Mime Cast)
• Network Monitoring, Software Asset Management, Volume Licensing,
• Microsoft Desktop Clients/Servers (Configuration, deployment and management)
• Hardware/ Software Support and Troubleshooting (Tier 1, 2, 3, 4)
• Microsoft Powershell
• Technical Documentation – Procedures, Policies, Specifications and Reports
Platforms
• Microsoft Sever Environments (NT, 2000, 2003, 2008, 2008 R2, 2012 R2)
• Microsoft and Apple Macintosh OS’s (XP, Vista, Windows 7, 8, 8.1, OSX to Mavericks)
• iOS /Android /Windows Mobile
Microsoft, MCITP, MCSE
I have over 20 years experience as a Microsoft Systems Administrator and Engineer. During this time I have managed a number of different Microsoft environments and implemented many different Microsoft based projects.
קישורים