Maya NG Design

My life motto is to simplify complex problems and help meaningful products grow.
Results-oriented visionary with a unique background in UX with strong strategic and long range planning abilities.
A team player that works very close with the R&D, using Agile methodologies and special product requirement documents consists of Definition of Done and Workflow diagrams.

Head of Product & UX
2014-Present– ClipCall, Ra’anana, Israel
ClipCall is a mobile video real-time communication messaging marketplace app, VC-funded, Silicone Valley based company.
Responsible for planning, executing and validating the implementation of the entire development process. Analyzing, monitoring and gaining real-time feedback from users and A/B testing modules in order to improve and optimize the funnel.
Reporting directly to the CEO.
The company participated in an accelerator program in Palo Alto, in which I presented the product to VC’s.

• Define, plan and simplify the entire Consumer-Professional (C2B) work flow, making this marketplace app intuitive as possible trying to educate consumers to shoot a video of their need with a great success.
• The modules we used for involving a better user experience and engaging users:
o Special video streaming module with an inline dynamic guidance
o Whatsapp-like chat with a special CHAT-BOT ability
o Video chat and telephone communications using our in-house telephony system infrastructure development
• Writing requirements documents for the R&D and QA, holding kickoff meetings and presentations, conducting design reviews and validating development readiness.

Product Manager & UX Expert
2011-2014 – NoProblem, Ra’anana, Israel (acquired by ZAP Group)
Planning and supervising the execution of web products for NoProblem, an Israeli-based high-tech firm offering a full end-to-end Pay Per Action platform, which transforms directories from mere indexes, into highly profitable action-oriented web environments. Some products were Integrated with highly scalable online directories.
• Research, plan and design an engaging user experience for NoProblem's desktop, web, mobile and telephony (IVR) platforms.
• Define MVP’s and built interactive prototypes for demonstration.
• Delivered high quality design docs: sketches, sitemap, user flows, wireframes, mockups, specification.
• Took charge of supervising front-end development using HTML, CSS.
• Conducted A / B Testing to improving the funnel conversion on 9 Million users over the web.
• Leading the company’s re-branding and overseeing a video production.
• Managing the design team.

Interactive Designer
2009-2011 – TiqIQ – Tel Aviv, Israel
Working shoulder to shoulder with the company’s senior product manager on developing secondary market for ticketing solutions, for this VC funded NY based company.
• Designed product integration with several large scale publishers including: Washington Post, New York Post, SB-Nation and more.
• Design Facebook integration for the company’s social ticketing product.
• Working closely to developers and supervising the design implementation.

Freelance UX Designer
2007-2011
Leading projects on multiple platforms - web and mobile.
Among my clients: invi, 2eat, unique UI, walla, IISF, Tefahot Bank, Exlibris, Migdal and more…

Interactive UI Designer
2007-2008– iMagnet, Israel
Location based mobile app, geo driven, hyper local services platform.
• Designed mobile and web UI for both end-users and service providers.
• Responsible for branding.
• Working closely with developers and QA and supervising the design implementation.

My life motto is to simplify complex problems and help meaningful products grow.
Results-oriented visionary with a unique background in UX with strong strategic and long range planning abilities.
A team player that works very close with the R&D, using Agile methodologies and special product requirement documents consists of Definition of Done and Workflow diagrams.

Head of Product & UX
2014-Present– ClipCall, Ra’anana, Israel
ClipCall is a mobile video real-time communication messaging marketplace app, VC-funded, Silicone Valley based company.
Responsible for planning, executing and validating the implementation of the entire development process. Analyzing, monitoring and gaining real-time feedback from users and A/B testing modules in order to improve and optimize the funnel.
Reporting directly to the CEO.
The company participated in an accelerator program in Palo Alto, in which I presented the product to VC’s.

• Define, plan and simplify the entire Consumer-Professional (C2B) work flow, making this marketplace app intuitive as possible trying to educate consumers to shoot a video of their need with a great success.
• The modules we used for involving a better user experience and engaging users:
o Special video streaming module with an inline dynamic guidance
o Whatsapp-like chat with a special CHAT-BOT ability
o Video chat and telephone communications using our in-house telephony system infrastructure development
• Writing requirements documents for the R&D and QA, holding kickoff meetings and presentations, conducting design reviews and validating development readiness.

Product Manager & UX Expert
2011-2014 – NoProblem, Ra’anana, Israel (acquired by ZAP Group)
Planning and supervising the execution of web products for NoProblem, an Israeli-based high-tech firm offering a full end-to-end Pay Per Action platform, which transforms directories from mere indexes, into highly profitable action-oriented web environments. Some products were Integrated with highly scalable online directories.
• Research, plan and design an engaging user experience for NoProblem's desktop, web, mobile and telephony (IVR) platforms.
• Define MVP’s and built interactive prototypes for demonstration.
• Delivered high quality design docs: sketches, sitemap, user flows, wireframes, mockups, specification.
• Took charge of supervising front-end development using HTML, CSS.
• Conducted A / B Testing to improving the funnel conversion on 9 Million users over the web.
• Leading the company’s re-branding and overseeing a video production.
• Managing the design team.

Interactive Designer
2009-2011 – TiqIQ – Tel Aviv, Israel
Working shoulder to shoulder with the company’s senior product manager on developing secondary market for ticketing solutions, for this VC funded NY based company.
• Designed product integration with several large scale publishers including: Washington Post, New York Post, SB-Nation and more.
• Design Facebook integration for the company’s social ticketing product.
• Working closely to developers and supervising the design implementation.

Freelance UX Designer
2007-2011
Leading projects on multiple platforms - web and mobile.
Among my clients: invi, 2eat, unique UI, walla, IISF, Tefahot Bank, Exlibris, Migdal and more…

Interactive UI Designer
2007-2008– iMagnet, Israel
Location based mobile app, geo driven, hyper local services platform.
• Designed mobile and web UI for both end-users and service providers.
• Responsible for branding.
• Working closely with developers and QA and supervising the design implementation.