anawolf

anawolf

Life isn't about waiting for the storm to pass. It's about learning to dance in the rain.

BG, Serbia
Freelancer
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LANGUAGES

Serbian
Native or bilingual proficiency
Croatian
Full professional proficiency
English
Professional working proficiency
Italian
Limited working proficiency
Spanish
Elementary proficiency

SKILL DETAILS

Coaching

56 ₪ / hr
Dating Coaching
Trough my volunteering experience i gain a set of skills that are required for this position. I have the creativity, critical thinking, and problem-solving skills needed to provide successful coaching and advise regarding life challenges ( academic, social, personal, relationship..). EXPERIENCE: 1. I worked as an Academic Coach for students and my duties were: Identifying and successfully resolving student concerns through prompt problem resolution and coaching; Coaching students on how to accurately assess their learning needs and learning styles; Analyzing data, drawing conclusions and then taking action; Tracking student progress towards their goals; Establishing and maintaining effective working relationships with all college departments; Referring students to community-based support services as needed; meeting with prospective students and their families during official visits to the college; Maintaining the college's student and administrative record system; Assisting students with graduate school applications. 2. Freelance Life Coach – my tasks were: Consulting clients, understanding their problems, and trying to bring positive changes in their personal and professional lives; Preparing and getting questionnaire filled by clients and evaluating their mental state and the situation they are going through; Assisting clients in planning and decision making efforts by laying out the right direction to follow and approach to inculcate; Helping clients understand and evaluate the pros and cons of every decision; Setting long-term and short-term goals for clients and inspiring them to achieve it; Providing resources, referral, and training to clients for learning new skills and starting a new chapter in life. I have exceptional communication, listening, time management, and organizational skills; Excellent knowledge of human psychology and behavior with immense interest for working with different people; Sympathetic, empathetic, and patient attitude with positive thinking; Ability to engage and motivate people in taking up and overcoming challenges; Knowledge and experience of handling varieties of problems people experience in professional and personal fronts. Also, my degree and experience refer to Human Resources and I have experience in different organizational cultures.
Health & Personal Awareness Coaching
Trough my volunteering experience i gain a set of skills that are required for this position. I have the creativity, critical thinking, and problem-solving skills needed to provide successful coaching and advise regarding life challenges ( academic, social, personal, relationship..). EXPERIENCE: 1. I worked as an Academic Coach for students and my duties were: Identifying and successfully resolving student concerns through prompt problem resolution and coaching; Coaching students on how to accurately assess their learning needs and learning styles; Analyzing data, drawing conclusions and then taking action; Tracking student progress towards their goals; Establishing and maintaining effective working relationships with all college departments; Referring students to community-based support services as needed; meeting with prospective students and their families during official visits to the college; Maintaining the college's student and administrative record system; Assisting students with graduate school applications. 2. Freelance Life Coach – my tasks were: Consulting clients, understanding their problems, and trying to bring positive changes in their personal and professional lives; Preparing and getting questionnaire filled by clients and evaluating their mental state and the situation they are going through; Assisting clients in planning and decision making efforts by laying out the right direction to follow and approach to inculcate; Helping clients understand and evaluate the pros and cons of every decision; Setting long-term and short-term goals for clients and inspiring them to achieve it; Providing resources, referral, and training to clients for learning new skills and starting a new chapter in life. I have exceptional communication, listening, time management, and organizational skills; Excellent knowledge of human psychology and behavior with immense interest for working with different people; Sympathetic, empathetic, and patient attitude with positive thinking; Ability to engage and motivate people in taking up and overcoming challenges; Knowledge and experience of handling varieties of problems people experience in professional and personal fronts. Also, my degree and experience refer to Human Resources and I have experience in different organizational cultures.
Interpersonal Communication Coaching
Trough my volunteering experience i gain a set of skills that are required for this position. I have the creativity, critical thinking, and problem-solving skills needed to provide successful coaching and advise regarding life challenges ( academic, social, personal, relationship..). EXPERIENCE: 1. I worked as an Academic Coach for students and my duties were: Identifying and successfully resolving student concerns through prompt problem resolution and coaching; Coaching students on how to accurately assess their learning needs and learning styles; Analyzing data, drawing conclusions and then taking action; Tracking student progress towards their goals; Establishing and maintaining effective working relationships with all college departments; Referring students to community-based support services as needed; meeting with prospective students and their families during official visits to the college; Maintaining the college's student and administrative record system; Assisting students with graduate school applications. 2. Freelance Life Coach – my tasks were: Consulting clients, understanding their problems, and trying to bring positive changes in their personal and professional lives; Preparing and getting questionnaire filled by clients and evaluating their mental state and the situation they are going through; Assisting clients in planning and decision making efforts by laying out the right direction to follow and approach to inculcate; Helping clients understand and evaluate the pros and cons of every decision; Setting long-term and short-term goals for clients and inspiring them to achieve it; Providing resources, referral, and training to clients for learning new skills and starting a new chapter in life. I have exceptional communication, listening, time management, and organizational skills; Excellent knowledge of human psychology and behavior with immense interest for working with different people; Sympathetic, empathetic, and patient attitude with positive thinking; Ability to engage and motivate people in taking up and overcoming challenges; Knowledge and experience of handling varieties of problems people experience in professional and personal fronts. Also, my degree and experience refer to Human Resources and I have experience in different organizational cultures.

Admin Support

70 ₪ / hr
Secretary
My proficient organizational and time management skills I gain trough my education and working experience as a Customer Care Specialist, HR assistant and Administration, and Office manager/assistant.
As an Administration and Office manager assistant for some catering facilities, my duties included: Recruiting, training, and supervising café staff; Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence; Ensuring that all café expenses are within budget and identifying ways to decrease operational costs; Receiving delivered café supplies and verifying that the correct items and quantities have been delivered; Taking inventory of café supplies and ordering new stock as needed; Resolving customer complaints regarding food quality and customer service; Providing administrative support to CEO and senior management; Administrative-technical tasks; Organizing and scheduling meetings; Keeping the database up to date;
I worked as a Customer Care Specialist for Atlantic Group d.d. - is a Croatian multinational company whose business operations include the production, development, sales and distribution of consumer goods with simultaneous market presence in over 40 countries around the world. My duties were: Customer support (complaints, questions, advice); Support of Sales management in the realization of tasks; Observation and market analysis in the field; Making reports relating to the analysis results; Stock tracking...
I had an internship in Air Serbia in HR sector for regrutation and selection.
I would say that I have a creative and innovative approach to business and problem solving, and that i am responsible, patient, tolerant and dedicated.
Senior Secretary
My proficient organizational and time management skills I gain trough my education and working experience as a Customer Care Specialist, HR assistant and Administration, and Office manager/assistant.
As an Administration and Office manager assistant for some catering facilities, my duties included: Recruiting, training, and supervising café staff; Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence; Ensuring that all café expenses are within budget and identifying ways to decrease operational costs; Receiving delivered café supplies and verifying that the correct items and quantities have been delivered; Taking inventory of café supplies and ordering new stock as needed; Resolving customer complaints regarding food quality and customer service; Providing administrative support to CEO and senior management; Administrative-technical tasks; Organizing and scheduling meetings; Keeping the database up to date;
I worked as a Customer Care Specialist for Atlantic Group d.d. - is a Croatian multinational company whose business operations include the production, development, sales and distribution of consumer goods with simultaneous market presence in over 40 countries around the world. My duties were: Customer support (complaints, questions, advice); Support of Sales management in the realization of tasks; Observation and market analysis in the field; Making reports relating to the analysis results; Stock tracking...
I had an internship in Air Serbia in HR sector for regrutation and selection.
I would say that I have a creative and innovative approach to business and problem solving, and that i am responsible, patient, tolerant and dedicated.
Secretary to the CEO
My proficient organizational and time management skills I gain trough my education and working experience as a Customer Care Specialist, HR assistant and Administration, and Office manager/assistant.
As an Administration and Office manager assistant for some catering facilities, my duties included: Recruiting, training, and supervising café staff; Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence; Ensuring that all café expenses are within budget and identifying ways to decrease operational costs; Receiving delivered café supplies and verifying that the correct items and quantities have been delivered; Taking inventory of café supplies and ordering new stock as needed; Resolving customer complaints regarding food quality and customer service; Providing administrative support to CEO and senior management; Administrative-technical tasks; Organizing and scheduling meetings; Keeping the database up to date;
I worked as a Customer Care Specialist for Atlantic Group d.d. - is a Croatian multinational company whose business operations include the production, development, sales and distribution of consumer goods with simultaneous market presence in over 40 countries around the world. My duties were: Customer support (complaints, questions, advice); Support of Sales management in the realization of tasks; Observation and market analysis in the field; Making reports relating to the analysis results; Stock tracking...
I had an internship in Air Serbia in HR sector for regrutation and selection.
Administrative Assistant
My proficient organizational and time management skills I gain trough my education and working experience as a Customer Care Specialist, HR assistant and Administration, and Office manager/assistant.
As an Administration and Office manager assistant for some catering facilities, my duties included: Recruiting, training, and supervising café staff; Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence; Ensuring that all café expenses are within budget and identifying ways to decrease operational costs; Receiving delivered café supplies and verifying that the correct items and quantities have been delivered; Taking inventory of café supplies and ordering new stock as needed; Resolving customer complaints regarding food quality and customer service; Providing administrative support to CEO and senior management; Administrative-technical tasks; Organizing and scheduling meetings; Keeping the database up to date;
I worked as a Customer Care Specialist for Atlantic Group d.d. - is a Croatian multinational company whose business operations include the production, development, sales and distribution of consumer goods with simultaneous market presence in over 40 countries around the world. My duties were: Customer support (complaints, questions, advice); Support of Sales management in the realization of tasks; Observation and market analysis in the field; Making reports relating to the analysis results; Stock tracking...
I had an internship in Air Serbia in HR sector for regrutation and selection.
I would say that I have a creative and innovative approach to business and problem solving, and that i am responsible, patient, tolerant and dedicated.
Personal Assistant
My proficient organizational and time management skills I gain trough my education and working experience as a Customer Care Specialist, HR assistant and Administration, and Office manager/assistant.
As an Administration and Office manager assistant for some catering facilities, my duties included: Recruiting, training, and supervising café staff; Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence; Ensuring that all café expenses are within budget and identifying ways to decrease operational costs; Receiving delivered café supplies and verifying that the correct items and quantities have been delivered; Taking inventory of café supplies and ordering new stock as needed; Resolving customer complaints regarding food quality and customer service; Providing administrative support to CEO and senior management; Administrative-technical tasks; Organizing and scheduling meetings; Keeping the database up to date;
I worked as a Customer Care Specialist for Atlantic Group d.d. - is a Croatian multinational company whose business operations include the production, development, sales and distribution of consumer goods with simultaneous market presence in over 40 countries around the world. My duties were: Customer support (complaints, questions, advice); Support of Sales management in the realization of tasks; Observation and market analysis in the field; Making reports relating to the analysis results; Stock tracking...
I had an internship in Air Serbia in HR sector for regrutation and selection.
Front Desk Support
My proficient organizational and time management skills I gain trough my education and working experience as a Customer Care Specialist, HR assistant and Administration, and Office manager/assistant.
As an Administration and Office manager assistant for some catering facilities, my duties included: Recruiting, training, and supervising café staff; Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence; Ensuring that all café expenses are within budget and identifying ways to decrease operational costs; Receiving delivered café supplies and verifying that the correct items and quantities have been delivered; Taking inventory of café supplies and ordering new stock as needed; Resolving customer complaints regarding food quality and customer service; Providing administrative support to CEO and senior management; Administrative-technical tasks; Organizing and scheduling meetings; Keeping the database up to date;
I worked as a Customer Care Specialist for Atlantic Group d.d. - is a Croatian multinational company whose business operations include the production, development, sales and distribution of consumer goods with simultaneous market presence in over 40 countries around the world. My duties were: Customer support (complaints, questions, advice); Support of Sales management in the realization of tasks; Observation and market analysis in the field; Making reports relating to the analysis results; Stock tracking...
I had an internship in Air Serbia in HR sector for regrutation and selection.
I would say that I have a creative and innovative approach to business and problem solving, and that i am responsible, patient, tolerant and dedicated.
Customer Service Representative
My proficient organizational and time management skills I gain trough my education and working experience as a Customer Care Specialist, HR assistant and Administration, and Office manager/assistant.
As an Administration and Office manager assistant for some catering facilities, my duties included: Recruiting, training, and supervising café staff; Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence; Ensuring that all café expenses are within budget and identifying ways to decrease operational costs; Receiving delivered café supplies and verifying that the correct items and quantities have been delivered; Taking inventory of café supplies and ordering new stock as needed; Resolving customer complaints regarding food quality and customer service; Providing administrative support to CEO and senior management; Administrative-technical tasks; Organizing and scheduling meetings; Keeping the database up to date;
I worked as a Customer Care Specialist for Atlantic Group d.d. - is a Croatian multinational company whose business operations include the production, development, sales and distribution of consumer goods with simultaneous market presence in over 40 countries around the world. My duties were: Customer support (complaints, questions, advice); Support of Sales management in the realization of tasks; Observation and market analysis in the field; Making reports relating to the analysis results; Stock tracking...
I had an internship in Air Serbia in HR sector for regrutation and selection. My duties were: Preparing or updating employment records related to hiring, transferring, promoting, and terminating
- Explaining human resources policies, procedures, laws, and standards to new and existing employees
- Ensuring new hire paperwork is completed and processed
- Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.
- Overseeing hiring process, which includes coordinating job posts, reviewing
resumes, and performing reference checks
- Organizing assessments for different positions
- Interviewing applicants…
I would say that I have a creative and innovative approach to business and problem solving, and that i am responsible, patient, tolerant and dedicated.
Sales & Marketing Assistant
My proficient organizational and time management skills I gain trough my education and working experience as a Customer Care Specialist, HR assistant and Administration, and Office manager/assistant.
As an Administration and Office manager assistant for some catering facilities, my duties included: Recruiting, training, and supervising café staff; Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence; Ensuring that all café expenses are within budget and identifying ways to decrease operational costs; Receiving delivered café supplies and verifying that the correct items and quantities have been delivered; Taking inventory of café supplies and ordering new stock as needed; Resolving customer complaints regarding food quality and customer service; Providing administrative support to CEO and senior management; Administrative-technical tasks; Organizing and scheduling meetings; Keeping the database up to date;
I worked as a Customer Care Specialist for Atlantic Group d.d. - is a Croatian multinational company whose business operations include the production, development, sales and distribution of consumer goods with simultaneous market presence in over 40 countries around the world. My duties were: Customer support (complaints, questions, advice); Support of Sales management in the realization of tasks; Observation and market analysis in the field; Making reports relating to the analysis results; Stock tracking...
I had an internship in Air Serbia in HR sector for regrutation and selection. My duties were: Preparing or updating employment records related to hiring, transferring, promoting, and terminating
- Explaining human resources policies, procedures, laws, and standards to new and existing employees
- Ensuring new hire paperwork is completed and processed
- Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.
- Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks
- Organizing assessments for different positions
- Interviewing applicants…
I would say that I have a creative and innovative approach to business and problem solving, and that i am responsible, patient, tolerant and dedicated.
Recruitment
My proficient organizational and time management skills I gain trough my education and working experience as a Customer Care Specialist, HR assistant and Administration, and Office manager/assistant.
As an Administration and Office manager for some catering facilities, my duties included: Recruiting, training, and supervising café staff; Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence; Ensuring that all café expenses are within budget and identifying ways to decrease operational costs; Receiving delivered café supplies and verifying that the correct items and quantities have been delivered; Taking inventory of café supplies and ordering new stock as needed; Resolving customer complaints regarding food quality and customer service; Providing administrative support to CEO and senior management; Administrative-technical tasks; Organizing and scheduling meetings; Keeping the database up to date;
I worked as a Customer Care Specialist for Atlantic Group d.d. - is a Croatian multinational company whose business operations include the production, development, sales and distribution of consumer goods with simultaneous market presence in over 40 countries around the world. My duties were: Customer support (complaints, questions, advice); Support of Sales management in the realization of tasks; Observation and market analysis in the field; Making reports relating to the analysis results; Stock tracking...
I had an internship in Air Serbia in HR sector for regrutation and selection. My duties were: Preparing or updating employment records related to hiring, transferring, promoting, and terminating
- Explaining human resources policies, procedures, laws, and standards to new and existing employees
- Ensuring new hire paperwork is completed and processed
- Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.
- Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks
- Organizing assessments for different positions
- Interviewing applicants…
I have developed my writing skills trough my law school, college and working experience.
1. In law school, I developed rhetorical skills. Almost every week we had competitions in rhetoric and public speaking. Our professor tasked us with writing a report, case, article etc. (on our own choice), that we are prepared to discuss and defend in the face of critics, journalists, public...
I have really good ideas when it comes to pointing out personal creativity and imagination, also problem-solving. I was working on Project of the United Nation of Serbia “ Tolerance and Non-violence” like a moderator and i was delegate on Belgrade International Model United Nation – BIMUN where we discussed different topics regarding Agenda.
2. My proficient organizational and time management skills I gain trough my education and working experience as a Customer Care Specialist, HR assistant and Administration, and Office manager/assistant.
I worked as a manager for various catering establishments, and that gave me excellent experience in customer care.
I would say that I have a creative and innovative approach to business and problem solving, and that i am responsible, patient, tolerant and dedicated.

Sales & Marketing

70 ₪ / hr
Email Marketing
I have developed my writing skills trough my law school, college and working experience.
1. In law school, I developed rhetorical skills. Almost every week we had competitions in rhetoric and public speaking. Our professor tasked us with writing a report, case, article etc. (on our own choice), that we are prepared to discuss and defend in the face of critics, journalists, public...
i have really good ideas when it comes to pointing out personal creativity and imagination, also problem solving. I was working on Project of the United Nation of Serbia “ Tolerance and Non-violence” like a moderator and i was delegate on Belgrade International Model United Nation – BIMUN where we discussed different topics regarding Agenda.
2. I had internships in HR department:
- in Air Serbia my responsibilities where :Preparing or updating employment records related to hiring, transferring, promoting, and terminating; Explaining human resources policies, procedures, laws, and standards to new and existing employees; Ensuring new hire paperwork is completed and processed; Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities; Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks; Organizing assessments for different positions; Interviewing applicants…
- I worked as a manager for various catering establishment, and that gave me excellent experience in customer care.

I would say that i have creative and innovative approach to business and problem solving, and that i am responsible, patient, tolerant and dedicated.
Public Relations
I have developed my writing skills trough my law school, college and working experience.
1. In law school, I developed rhetorical skills. Almost every week we had competitions in rhetoric and public speaking. Our professor tasked us with writing a report, case, article etc. (on our own choice), that we are prepared to discuss and defend in the face of critics, journalists, public...
I have really good ideas when it comes to pointing out personal creativity and imagination, also problem-solving. I was working on Project of the United Nation of Serbia “ Tolerance and Non-violence” like a moderator and i was delegate on Belgrade International Model United Nation – BIMUN where we discussed different topics regarding Agenda.
2. My proficient organizational and time management skills I gain trough my education and working experience as a Customer Care Specialist, HR assistant and Administration, and Office manager/assistant.
As an Administration and Office manager assistant for some catering facilities, my duties included: Recruiting, training, and supervising café staff; Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence; Ensuring that all café expenses are within budget and identifying ways to decrease operational costs; Receiving delivered café supplies and verifying that the correct items and quantities have been delivered; Taking inventory of café supplies and ordering new stock as needed; Resolving customer complaints regarding food quality and customer service; Providing administrative support to CEO and senior management; Administrative-technical tasks; Organizing and scheduling meetings; Keeping the database up to date;
I worked as a Customer Care Specialist for Atlantic Group d.d. - is a Croatian multinational company whose business operations include the production, development, sales and distribution of consumer goods with simultaneous market presence in over 40 countries around the world. My duties were: Customer support (complaints, questions, advice); Support of Sales management in the realization of tasks; Observation and market analysis in the field; Making reports relating to the analysis results; Stock tracking...
I had an internship in Air Serbia in HR sector for regrutation and selection. My duties were: Preparing or updating employment records related to hiring, transferring, promoting, and terminating
- Explaining human resources policies, procedures, laws, and standards to new and existing employees
- Ensuring new hire paperwork is completed and processed
- Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.
- Overseeing hiring process, which includes coordinating job posts, reviewing
- interviewing applicants
I worked as a manager for various catering establishments, and that gave me excellent experience in customer care.
I would say that I have a creative and innovative approach to business and problem solving, and that i am responsible, patient, tolerant and dedicated.
Tradeshow, Event & Convention Planning
I have developed my writing skills trough my law school, college and working experience.
1. In law school, I developed rhetorical skills. Almost every week we had competitions in rhetoric and public speaking. Our professor tasked us with writing a report, case, article etc. (on our own choice), that we are prepared to discuss and defend in the face of critics, journalists, public...
I have really good ideas when it comes to pointing out personal creativity and imagination, also problem-solving. I was working on Project of the United Nation of Serbia “ Tolerance and Non-violence” like a moderator and i was delegate on Belgrade International Model United Nation – BIMUN where we discussed different topics regarding Agenda.
2. My proficient organizational and time management skills I gain trough my education and working experience as a Customer Care Specialist, HR assistant and Administration, and Office manager/assistant.
As an Administration and Office manager assistant for some catering facilities, my duties included: Recruiting, training, and supervising café staff; Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence; Ensuring that all café expenses are within budget and identifying ways to decrease operational costs; Receiving delivered café supplies and verifying that the correct items and quantities have been delivered; Taking inventory of café supplies and ordering new stock as needed; Resolving customer complaints regarding food quality and customer service; Providing administrative support to CEO and senior management; Administrative-technical tasks; Organizing and scheduling meetings; Keeping the database up to date;
I worked as a Customer Care Specialist for Atlantic Group d.d. - is a Croatian multinational company whose business operations include the production, development, sales and distribution of consumer goods with simultaneous market presence in over 40 countries around the world. My duties were: Customer support (complaints, questions, advice); Support of Sales management in the realization of tasks; Observation and market analysis in the field; Making reports relating to the analysis results; Stock tracking...
I had an internship in Air Serbia in HR sector for regrutation and selection. My duties were: Preparing or updating employment records related to hiring, transferring, promoting, and terminating
- Explaining human resources policies, procedures, laws, and standards to new and existing employees
- Ensuring new hire paperwork is completed and processed
- Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.
- Overseeing hiring process, which includes coordinating job posts, reviewing
- interviewing applicants
I worked as a manager for various catering establishments, and that gave me excellent experience in customer care.
I would say that I have a creative and innovative approach to business and problem solving, and that i am responsible, patient, tolerant and dedicated.
Social Media Marketing - SMM
I have developed my writing skills trough my law school, college and working experience.
1. In law school, I developed rhetorical skills. Almost every week we had competitions in rhetoric and public speaking. Our professor tasked us with writing a report, case, article etc. (on our own choice), that we are prepared to discuss and defend in the face of critics, journalists, public...
I have really good ideas when it comes to pointing out personal creativity and imagination, also problem-solving. I was working on Project of the United Nation of Serbia “ Tolerance and Non-violence” like a moderator and i was delegate on Belgrade International Model United Nation – BIMUN where we discussed different topics regarding Agenda.
2. My proficient organizational and time management skills I gain trough my education and working experience as a Customer Care Specialist, HR assistant and Administration, and Office manager/assistant.
As an Administration and Office manager assistant for some catering facilities, my duties included: Recruiting, training, and supervising café staff; Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence; Ensuring that all café expenses are within budget and identifying ways to decrease operational costs; Receiving delivered café supplies and verifying that the correct items and quantities have been delivered; Taking inventory of café supplies and ordering new stock as needed; Resolving customer complaints regarding food quality and customer service; Providing administrative support to CEO and senior management; Administrative-technical tasks; Organizing and scheduling meetings; Keeping the database up to date;
I worked as a Customer Care Specialist for Atlantic Group d.d. - is a Croatian multinational company whose business operations include the production, development, sales and distribution of consumer goods with simultaneous market presence in over 40 countries around the world. My duties were: Customer support (complaints, questions, advice); Support of Sales management in the realization of tasks; Observation and market analysis in the field; Making reports relating to the analysis results; Stock tracking...
I had an internship in Air Serbia in HR sector for regrutation and selection. My duties were: Preparing or updating employment records related to hiring, transferring, promoting, and terminating
- Explaining human resources policies, procedures, laws, and standards to new and existing employees
- Ensuring new hire paperwork is completed and processed
- Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.
- Overseeing hiring process, which includes coordinating job posts, reviewing
- interviewing applicants
I worked as a manager for various catering establishments, and that gave me excellent experience in customer care.
I would say that I have a creative and innovative approach to business and problem solving, and that i am responsible, patient, tolerant and dedicated.
Customer Service & Support
My proficient organizational and time management skills I gain trough my education and working experience as a Customer Care Specialist, HR assistant and Administration, and Office manager/assistant.
As an Administration and Office manager assistant for some catering facilities, my duties included: Recruiting, training, and supervising café staff; Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence; Ensuring that all café expenses are within budget and identifying ways to decrease operational costs; Receiving delivered café supplies and verifying that the correct items and quantities have been delivered; Taking inventory of café supplies and ordering new stock as needed; Resolving customer complaints regarding food quality and customer service; Providing administrative support to CEO and senior management; Administrative-technical tasks; Organizing and scheduling meetings; Keeping the database up to date;
I worked as a Customer Care Specialist for Atlantic Group d.d. - is a Croatian multinational company whose business operations include the production, development, sales and distribution of consumer goods with simultaneous market presence in over 40 countries around the world. My duties were: Customer support (complaints, questions, advice); Support of Sales management in the realization of tasks; Observation and market analysis in the field; Making reports relating to the analysis results; Stock tracking...
I had an internship in Air Serbia in HR sector for regrutation and selection. My duties were: Preparing or updating employment records related to hiring, transferring, promoting, and terminating
- Explaining human resources policies, procedures, laws, and standards to new and existing employees
- Ensuring new hire paperwork is completed and processed
- Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.
- Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks
- Organizing assessments for different positions
- Interviewing applicants…
Placement, Recruitment, HR
My proficient organizational and time management skills I gain trough my education and working experience as a Customer Care Specialist, HR assistant and Administration, and Office manager/assistant.
As an Administration and Office manager assistant for some catering facilities, my duties included: Recruiting, training, and supervising café staff; Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence; Ensuring that all café expenses are within budget and identifying ways to decrease operational costs; Receiving delivered café supplies and verifying that the correct items and quantities have been delivered; Taking inventory of café supplies and ordering new stock as needed; Resolving customer complaints regarding food quality and customer service; Providing administrative support to CEO and senior management; Administrative-technical tasks; Organizing and scheduling meetings; Keeping the database up to date;
I worked as a Customer Care Specialist for Atlantic Group d.d. - is a Croatian multinational company whose business operations include the production, development, sales and distribution of consumer goods with simultaneous market presence in over 40 countries around the world. My duties were: Customer support (complaints, questions, advice); Support of Sales management in the realization of tasks; Observation and market analysis in the field; Making reports relating to the analysis results; Stock tracking...
I had an internship in Air Serbia in HR sector for regrutation and selection. My duties were: Preparing or updating employment records related to hiring, transferring, promoting, and terminating
- Explaining human resources policies, procedures, laws, and standards to new and existing employees
- Ensuring new hire paperwork is completed and processed
- Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.
- Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks
- Organizing assessments for different positions
- Interviewing applicants…

Writing & Editing

70 ₪ / 250 words
Creative Writing
I have developed my writing skills trough my law school, college and working experience.
1. In law school, I developed rhetorical skills. Almost every week we had competitions in rhetoric and public speaking. Our professor tasked us with writing a report, case, article etc. (on our own choice), that we are prepared to discuss and defend in the face of critics, journalists, public...
i have really good ideas when it comes to pointing out personal creativity and imagination, also problem solving. I was working on Project of the United Nation of Serbia “ Tolerance and Non-violence” like a moderator and i was delegate on Belgrade International Model United Nation – BIMUN where we discussed different topics regarding Agenda.
2. I had internships in HR department:
- in Air Serbia my responsibilities where :Preparing or updating employment records related to hiring, transferring, promoting, and terminating; Explaining human resources policies, procedures, laws, and standards to new and existing employees; Ensuring new hire paperwork is completed and processed; Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities; Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks; Organizing assessments for different positions; Interviewing applicants…
- I worked as a manager for various catering establishment, and that gave me excellent experience in customer care.

I would say that i have creative and innovative approach to business and problem solving, and that i am responsible, patient, tolerant and dedicated.
Resume & CV Writing
I have developed my writing skills trough my law school, college and working experience.
1. In law school, I developed rhetorical skills. Almost every week we had competitions in rhetoric and public speaking. Our professor tasked us with writing a report, case, article etc. (on our own choice), that we are prepared to discuss and defend in the face of critics, journalists, public...
i have really good ideas when it comes to pointing out personal creativity and imagination, also problem solving. I was working on Project of the United Nation of Serbia “ Tolerance and Non-violence” like a moderator and i was delegate on Belgrade International Model United Nation – BIMUN where we discussed different topics regarding Agenda.
2. I had internships in HR department:
- in Air Serbia my responsibilities where :Preparing or updating employment records related to hiring, transferring, promoting, and terminating; Explaining human resources policies, procedures, laws, and standards to new and existing employees; Ensuring new hire paperwork is completed and processed; Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities; Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks; Organizing assessments for different positions; Interviewing applicants…
- I worked as a manager for various catering establishment, and that gave me excellent experience in customer care.

I would say that i have creative and innovative approach to business and problem solving, and that i am responsible, patient, tolerant and dedicated.
Speech Writing
I have developed my writing skills trough my law school, college and working experience.
1. In law school, I developed rhetorical skills. Almost every week we had competitions in rhetoric and public speaking. Our professor tasked us with writing a report, case, article etc. (on our own choice), that we are prepared to discuss and defend in the face of critics, journalists, public...
i have really good ideas when it comes to pointing out personal creativity and imagination, also problem solving. I was working on Project of the United Nation of Serbia “ Tolerance and Non-violence” like a moderator and i was delegate on Belgrade International Model United Nation – BIMUN where we discussed different topics regarding Agenda.
2. I had internships in HR department:
- in Air Serbia my responsibilities where :Preparing or updating employment records related to hiring, transferring, promoting, and terminating; Explaining human resources policies, procedures, laws, and standards to new and existing employees; Ensuring new hire paperwork is completed and processed; Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities; Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks; Organizing assessments for different positions; Interviewing applicants…
- I worked as a manager for various catering establishment, and that gave me excellent experience in customer care.

I would say that i have creative and innovative approach to business and problem solving, and that i am responsible, patient, tolerant and dedicated.
Technical Writing
I have developed my writing skills trough my law school, college and working experience.
1. In law school, I developed rhetorical skills. Almost every week we had competitions in rhetoric and public speaking. Our professor tasked us with writing a report, case, article etc. (on our own choice), that we are prepared to discuss and defend in the face of critics, journalists, public...
i have really good ideas when it comes to pointing out personal creativity and imagination, also problem solving. I was working on Project of the United Nation of Serbia “ Tolerance and Non-violence” like a moderator and i was delegate on Belgrade International Model United Nation – BIMUN where we discussed different topics regarding Agenda.
2. I had internships in HR department:
- in Air Serbia my responsibilities where :Preparing or updating employment records related to hiring, transferring, promoting, and terminating; Explaining human resources policies, procedures, laws, and standards to new and existing employees; Ensuring new hire paperwork is completed and processed; Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities; Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks; Organizing assessments for different positions; Interviewing applicants…
- I worked as a manager for various catering establishment, and that gave me excellent experience in customer care.

I would say that i have creative and innovative approach to business and problem solving, and that i am responsible, patient, tolerant and dedicated.
Blogging
I have developed my writing skills trough my law school, college and working experience.
1. In law school, I developed rhetorical skills. Almost every week we had competitions in rhetoric and public speaking. Our professor tasked us with writing a report, case, article etc. (on our own choice), that we are prepared to discuss and defend in the face of critics, journalists, public...
i have really good ideas when it comes to pointing out personal creativity and imagination, also problem solving. I was working on Project of the United Nation of Serbia “ Tolerance and Non-violence” like a moderator and i was delegate on Belgrade International Model United Nation – BIMUN where we discussed different topics regarding Agenda.
2. I had internships in HR department:
- in Air Serbia my responsibilities where :Preparing or updating employment records related to hiring, transferring, promoting, and terminating; Explaining human resources policies, procedures, laws, and standards to new and existing employees; Ensuring new hire paperwork is completed and processed; Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities; Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks; Organizing assessments for different positions; Interviewing applicants…
- I worked as a manager for various catering establishment, and that gave me excellent experience in customer care.

I would say that i have creative and innovative approach to business and problem solving, and that i am responsible, patient, tolerant and dedicated.
Article Writing
I have developed my writing skills through my law school, college and working experience.
1. In law school, I developed rhetorical skills. Almost every week we had competitions in rhetoric and public speaking. Our professor tasked us with writing a report, case, article, etc. (on our own choice), that we are prepared to discuss and defend in the face of critics, journalists, public...
i have really good ideas when it comes to pointing out personal creativity and imagination, also problem-solving. I was working on Project of the United Nation of Serbia “ Tolerance and Non-violence” like a moderator and i was a delegate on Belgrade International Model United Nation – BIMUN where we discussed different topics regarding Agenda.
2. I had internships in HR department:
- in Air Serbia my responsibilities where :Preparing or updating employment records related to hiring, transferring, promoting, and terminating; Explaining human resources policies, procedures, laws, and standards to new and existing employees; Ensuring new hire paperwork is completed and processed; Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities; Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks; Organizing assessments for different positions; Interviewing applicants…
- I worked as a manager for various catering establishments, and that gave me excellent experience in customer care.

I would say that I have a creative and innovative approach to business and problem solving, and that i am responsible, patient, tolerant and dedicated.
Facebook, Twitter Post Writing
I have developed my writing skills trough my law school, college and working experience.
1. In law school, I developed rhetorical skills. Almost every week we had competitions in rhetoric and public speaking. Our professor tasked us with writing a report, case, article etc. (on our own choice), that we are prepared to discuss and defend in the face of critics, journalists, public...
i have really good ideas when it comes to pointing out personal creativity and imagination, also problem solving. I was working on Project of the United Nation of Serbia “ Tolerance and Non-violence” like a moderator and i was delegate on Belgrade International Model United Nation – BIMUN where we discussed different topics regarding Agenda.
2. I had internships in HR department:
- in Air Serbia my responsibilities where :Preparing or updating employment records related to hiring, transferring, promoting, and terminating; Explaining human resources policies, procedures, laws, and standards to new and existing employees; Ensuring new hire paperwork is completed and processed; Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities; Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks; Organizing assessments for different positions; Interviewing applicants…
- I worked as a manager for various catering establishment, and that gave me excellent experience in customer care.

I would say that i have creative and innovative approach to business and problem solving, and that i am responsible, patient, tolerant and dedicated.

EMPLOYMENT HISTORY

January 2017 - December 2019

Customer Care Specialist, Office Assistant, Cafe Manager

Mivex doo, Belgrade
  • Developing and implementing HR strategies and initiatives aligned with the overall business strategy
  • Managing the recruitment and selection process
  • Recruiting, training, and supervising café staff
  • Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence
  • Ensuring that all café expenses are within budget and identifying ways to decrease operational costs
  • Receiving delivered café supplies and verifying that the correct items and quantities have been delivered
  • Taking inventory of café supplies and ordering new stock as needed
  • Resolving customer complaints regarding food quality and customer service
  • Administrative-technical tasks
  • Organizing and scheduling meetings
  • Keeping the database up to date
May 2019 - October 2019

Intern - Human Resource department for regrutation and selection

Air Serbia , Belgrade
  • Preparing or updating employment records related to hiring, transferring, promoting, and terminating
  • Explaining human resources policies, procedures, laws, and standards to new and existing employees Ensuring new hire paperwork is completed and processed
  • Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.
  • Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks
  • Organizing assessments for different positions
  • Interviewing applicants…
2014

Customer Service Suport, Sales Manager

Atlantic group

COURSES & CERTIFICATIONS

March 2014

BIMUN - Belgrad International Model of UN

United Nation
December 2013

Tolerance and Non-Violence Project

United Nation

English course, Italian and Bartender course

Piano

EDUCATION

2014

2014

Law Academy
2014

2020

University of Security Studies

VOLUNTEER WORK

2014

UN, college